Skimming Education for Consumers Being Offered via Media Outreach by Maine CUs
July 15, 2016 - Maine Credit Union League
The Maine Credit Union League's expertise and perspective on financial issues continues to resonate with media outlets, as the League has been called upon recently by various media outlets to help educate consumers on skimming and offer ways to protect themselves.
Recently, in light of recent headlines noting various skimming attempts at ATMs specifically in southern Maine including at a credit union, several media outlets have worked with the League to provide information to help protect consumers and raise awareness about the issue of skimming, which is when an electronic skimmer is placed on a device to steal users' card information.
Rebekah Higgins, VP of Payment Systems for the League, is an expert at explaining how skimming works. "This is a significant issue and should be something that consumers and others should be particularly cautious about." She also offered tips to help consumers be better prepared and protected. "If something doesn't look right at an ATM, ere on the side of caution rather than ignore it. Report any suspicious activity or circumstances to your financial institution immediately," she advised.
Bangor Savings Bank warns customers of scam text
October 6, 2016 - Bangor Daily News
People in Maine are getting text messages saying there is a “BangorSavings Alert” that says their bank cards have been compromised, but it’s a scam, the bank’s website states.
Some of the recipients are not Bangor Savings customers.
“It has been brought to our attention that there is a text-based SMiShing scam,” the post states. “Unlike previous scams, this one specifically mentions Bangor Savings Bank.
“Please be aware that we will never ask for your ATM/debit card information via phone, text or email,” it states. “Please contact your local branch or Bangor Support (1-877-226-4671) if you have given out personal information. Otherwise, please delete and ignore these text messages.”
The scammer’s text lists the individual’s phone number and asks that the person call various phone numbers. An automated system at that number tells callers to press one to reactivate their cards and then asks the individual to enter his or her credit/debit card number.
Fraud Alert sent by Maine Credit Union League
September 12, 2016
The Maine Credit Union League has made UCU aware of a fraud alert that appears to have targeted members of at least two Maine Credit Unions in Central Maine & Eastern Maine.
Some members have reported they received a text message telling them that their debit card number was compromised and to call 844-334-6152 or 844-611-0709 (it’s saying one or the other not giving the option of both). When a member calls the number, it asks them for their card number and CVV code. Please be aware that this is a scam!
Members should always use caution when giving personal information over the phone. Feel free to contact UCU at 800-696-8628 with any questions.
NCUA Warns of Text Phishing Scam
ALEXANDRIA, Va. (Aug. 23, 2016)
The National Credit Union Administration has received consumer calls about a suspicious text message claiming to come from the agency.
The message reads: “National Credit Union Administration Alert for (recipient's phone number). Contact 844-234-5445.”
This is not a communication from NCUA. The agency does not seek personal information through the internet or on the telephone.
Please contact NCUA's Consumer Assistance Center at 1-800-755-1030 between 8 a.m. and 5 p.m. Eastern if you receive one of these messages. NCUA also recommends contacting your credit union and local law enforcement.
You may also contact the Internet Crime Complaint Center, a partnership between the Federal Bureau of Investigation and the National White Collar Crime Center.
NCUA operates an online Fraud Prevention Center that offers information about avoiding frauds and scams on its MyCreditUnion.gov website.
If you suspect you may have become a victim of identity theft as a result of this scam, you should immediately contact the three major credit bureaus and request a fraud alert be placed on your credit report: Equifax (866-640-2272), Experian (888-397-3742), and TransUnion (855-681-3196).