Skip to content

FAQ on Portland Branch Consolidation

UCU at 1071 Brighton Avenue, Portland will be relocating and consolidating with our 391 Forest Avenue, Portland branch at the close of business on Wednesday, October 31, 2018.

Members have come to expect the best and easiest banking experience from UCU, and we have worked hard to deliver on that expectation. Over the past few years, we have developed some of the best electronic and remote banking services available to consumers today and members have responded by using them more and more each day! The added convenience and ease of transacting business without needing to come into a branch has become so popular with members that it has notably reduced the usage of some branch locations. To continue to meet our goals of providing our members with higher deposit rates, lower loan rates, low fees, and state of the art products and services, coupled with the close proximity of these two Portland locations, we have decided to consolidate and redirect all resources to our branch located at 391 Forest Avenue.

How to Complete Transactions Remotely

Account Access Overview

There are many ways to complete transactions with UCU. The table below provides an overview.
Account TypePersonal Finance Manager (PFM)Mobile Finance Manager (MFM)Teller PhonePersonal Assistance via PhoneVideo Teller (ITM)ATM
Withdrawal by check
Official Check
Transfer between your accounts
Transfer to other members
Transfer between other banks
Pay bills
Add/edit payees
Cancel a bill payment
Stop payment of check
Wire transfers
Deposit a check
Deposit cash
Withdraw cash
Set up direct deposit
Manage login credentials
Check balance
View eStatements
View transaction details
Pay a UCU loan
Set up notifications
Manage budget & spending
Manage personal information
Contact UCU
Report fraud
Block lost or stolen debit card
Report lost or stolen credit or debit card
Order checks
View/manage scheduled transfers
Set debit card travel notifications
Locate ATM or Branch
Send/receive secured messages

UCU & Shared Branching Locations

UCU & shared branch locations

If you are using a screen reader or other auxiliary aid and are having problems using this website, please call 800-696-8628 for assistance.  
All products and services available on this website are available at all UCU full-service locations.


Branch lobbies at most UCU locations reopened on June 8, FMI see our Member Communications. We continue to offer drive-up and electronic services to assist our members.


COVID-19 Resources