Personal Finance Manager


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Personal Finance Manager


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Entrance signs, scoreboard among latest collaborations between UCU and UMPI

Presque Isle, Maine - April 10, 2017: (Released by UMPI) Whether it’s helping athletic fans to better enjoy the game or providing convenience for students in need of a battery boost for their mobile devices, University Credit Union is continuing its tradition of collaboration with the University of Maine at Presque Isle in several ways this academic year.

With UCU’s support, the University was able to install a brand new scoreboard in Wieden Gymnasium this basketball season. The LED scoreboard features “intelligent captions,” which allow team names to appear on the board, as well as panels for the home and visiting teams that let fans keep track of individual players’ points and fouls. Still to come are improvements that will be made to the Athletics locker rooms in Wieden Hall, as well as a mobile device charging kiosk, slated to be installed in the Owl’s Nest, on the first floor of the Campus Center.

“We are so pleased to have University Credit Union’s support in these much needed improvements to our campus that help to provide our students, our athletes and fans, and the greater community with higher quality experiences while enjoying our facilities,” UMPI President Ray Rice said. “UCU has been a wonderful partner with our University on many campus beautification projects and we’re delighted to have their support again this year.”

Just last year, significant support from UCU allowed for the installation of two new entryway signs on campus—at the south entrance and at the entrance at Preble Hall—as well as an update to the lighted marquee at the north entrance to campus to ensure the three signs incorporated the same design. These signs, in UMPI blue and gold, showcase the University’s logo and are lighted, so they can be seen day or night.

Prior to this, UCU support allowed for a major way-finding signage update to campus—large signs were installed outside each campus building, listing the major services provided inside, and three campus map directories were placed at strategic points on campus to provide easy reference for visitors or individuals looking for a particular campus office or service.

In addition, UCU officials work with the University’s Student Financial Services officers on a continuing basis to help provide financial literacy educational opportunities to UMPI students. For example, UMPI and UCU team up on SALT activities—SALT is a program created by American Student Assistance that helps students become more financially savvy and better manage their money and student loans. The team was nationally recognized in 2015 for its creative “SALT Cash Cab” event, a game where students can earn candy and a little pocket money by answering questions about the SALT program. The team works continually to ensure that students on campus know about the free resources available to them through the SALT program.

“We are fortunate to be a part of a great campus community with UMPI,” UCU President/CEO Matt Walsh said. “As these projects have come up to better campus life for students, employees and the community, we are pleased to take part and support the University. As we celebrate our 50th anniversary at UCU this year, continuing to emphasize our roots of education is important, and we are proud to continue to do so with these contributions to the UMPI campus.”

UCU opened its UMPI campus branch in 2010, although the credit union had a long-standing history of serving the campus employees, students and alumni and their families. The branch is home to UCU Campus Branch Manager Jessica Ouellette and features an Interactive Teller Machine that allows members to access a live UCU teller by video chat, allowing for all of the transactions to take place that traditionally are performed over a teller line. Providing these branch services on campus allows UCU to serve the UMPI and greater Presque Isle community with state-of-the-art technology and personalized service.

“Our long-standing public-private partnership with UCU is so valued and appreciated,” Debbie Roark, UMPI Executive Director of University Advancement, said. “It’s not only the financial support they provide, but also what they’re doing every day with our students and financial literacy efforts. In this way, they’re mentoring our students and giving them important tools that help them to graduate with the least debt possible—and that’s an incredible gift they’re helping us to provide to our students.”

University Credit Union Signs 10-Year Renewal Agreement with Synergent for the Episys Core Processing Solution

Westbrook, Maine - March 31, 2017: (Released by Synergent) Synergent is pleased to announce that University Credit Union has signed a 10-year renewal agreement for the Episys Core Processing Solution with Synergent Technology Services. University Credit Union also has renewed their agreement for additional Synergent services, including share draft and ECC processing, and card services. Based in Orono, ME, University Credit Union has $276 million in assets and 27,974 members.

“Everyone at Synergent is extremely pleased to be extending our long-term partnership with University Credit Union and to work closely with UCU to support the deployment of the latest technology for the credit union and their members,” shared John Murphy, President/CEO of Synergent.

Ben Jordan, Vice President of Synergent Technology Services, continued by stating, “The whole team enjoys working with UCU on delivering the newest products to their technology-focused members, and we are delighted that this new agreement will extend our collaboration for another 10 years!”

Matt Walsh, President/CEO of University Credit Union, explained that, “Synergent provides innovative, comprehensive products and services that allow UCU to thrive, both from a staff perspective and in what we are able to offer to our members. We receive personalized service and truly have a partner who has and will continue to play a vital role in the success of our institution and ability to serve our members. Renewing our long-term partnership with Synergent was a decision made easier by the decades of progressive and positive experiences we have had with them!”

About Synergent
As a service provider serving only credit unions, Synergent has provided comprehensive operational solutions to its credit union partners for more than 40 years. A subsidiary of the Maine Credit Union League, Synergent provides credit unions with Technology Services, offering the Episys Core Processing Platform by Symitar. Synergent also provides credit unions with Shared Branching, Statement Processing, Debit/ATM Card Services, Check Processing and Support Services, and Direct Marketing Services, dedicated to helping credit unions develop deeper member relationships through targeted marketing with Episys data mining. For more information on Synergent, visit, or call 1-800-341-0180.



University Credit Union Announces Eight $1,000 Scholarships in 2017

Orono, Maine - January 17, 2017: University Credit Union, a full-service financial institution with branches across the state, announced the second year of its scholarship program. The program awards eight $1,000 scholarships to students beginning their studies in the fall 2017 semester at one of the seven University of Maine System campuses or Maine Maritime Academy.

The eight $1,000 scholarships will be awarded to a student at each of the following schools: University of Maine, University of Maine at Augusta, University of Maine at Farmington, University of Maine at Fort Kent, University of Maine at Machias, University of Maine at Presque Isle, University of Southern Maine, and Maine Maritime Academy.

The deadline to apply for the scholarship is May 1, 2017. Additional details including eligibility information for the scholarship can be found at No essay is required for the UCU scholarship program. Scholarship winners will be notified by May 19, 2017.

University Credit Union Welcomes Jessica Ouellette
to Presque Isle Branch

Orono, Maine – September 22, 2016 - University Credit Union, a full-service financial institution with branches across the state, is pleased to welcome Jessica Ouellette as campus branch manager to its Presque Isle branch. Ouellette joins UCU with more than 14 years of experience in the financial industry. Jessica Ouellette

In addition to managing day-to-day activity at the UCU branch at the University of Maine at Presque Isle Campus Center, Ouellette works closely with the university, its community and students to share financial literacy education. In her personal time, Ouellette is active in the Presque Isle community with the United Way and CompetitorME. She resides in Presque Isle with her family.

New Branch Manager Leadership at University Credit Union

Orono, Maine – September 9, 2016 - University Credit Union, a full-service financial institution with branches across the state, is pleased to announce the following promotions to its branch management team in the past quarter:

Branch Managers:
Susan Crawford, Rangeley Road Branch in Orono. Crawford previously was the assistant branch manager at the Bangor location.

Nancy McKaig, Main Street Branch in Orono. McKaig previously was the assistant branch manager at the same location.

Catherine Philbrick, Bangor Branch. Philbrick previously was the branch manager of the Orono branch locations.

Katherine Gallant, Brighton Avenue Branch in Portland. Gallant previously was the assistant branch manager at the same location.

Campus Branch Managers:

Norah St. Peter, Memorial Union Branch at the University of Maine in Orono. St. Peter previously was a member service representative at the Orono locations.

Lesley Ridge, Brooks Student Center at the University of Southern Maine in Gorham. Ridge was the campus development officer at the same location.


University Credit Union Awards $1,000 Scholarships to Seven

Orono, Maine – September 9, 2016 - University Credit Union, a full-service financial institution with branches across the state, is pleased to announce and congratulate the inaugural recipients of its scholarship program.
Scholarships of $1,000 were awarded to each of the following recipients:

John Sojka of Hudson, NH studying wildlife ecology at the University of Maine

Mitchell Adams of Wilton, ME studying biology at the University of Maine Farmington

Emma Reynolds of Eddington, ME studying nursing at the University of Maine at Fort Kent

Lily Hesseltine of Old Town, ME studying environmental recreation and tourism management at the University of Maine at Machias

Danica Bourgoin of Gray, ME studying early childhood at University of Maine Presque Isle

Dylan Tudeen of Windsor, ME studying information technology at the University of Southern Maine

Ricky Doane of Milford, ME studying power engineering technology at Maine Maritime Academy

The program was launched in 2016 with scholarships available to UCU members that were graduating high school seniors, beginning their studies in the fall 2016 semester at one of the University of Maine System campuses or Maine Maritime Academy.


UMaine Athletics, University Credit Union Continue Expanding Storied Partnership

UCU Promotes “Where Black Bears Bank” Slogan

ORONO, Maine (September 2, 2016) – In a move that further solidifies what has developed into a legacy partnership, University of Maine Athletics and University Credit Union (UCU) announced today a continuation of their integrated relationship for another three years.

The extended partnership details UCU’s use of the UMaine signature Bearhead logo and UCU’s slogan, “Where Black Bears Bank”. Beginning this fall, UCU will launch a comprehensive, multi-channel marketing platform leveraging the popular slogan.

“Where Black Bears Bank” speaks directly to the core membership of UCU, a member owned financial institution serving the University community. The messaging will appear not only in various UCU digital and print communication but in various signage, videoboards and on-site branch promotion. The extended partnership term allows UCU to obtain additional UMaine Athletics’ rights for a bolstered marketing program.
The renewal also marks the continuation of the UMaine Alumni Association VISA credit card generated by UCU, in partnership with Athletics and the UMaine Alumni Association. The UCU Athletics relationship is managed in its entirety by the university’s athletics multimedia rights holder, Learfield’s Black Bear Sports Properties.

“The foundation of University Credit Union begins with our strong relationship with the University and athletics, and we are thrilled to extend our partnership,” said Matthew Walsh, President/CEO of University Credit Union. “We believe and feel that UCU is ‘Where Black Bears Bank’ and utilizing this slogan in our marketing campaigns allows us to speak directly to our nearly 50 years of proudly serving the UMaine community.”

UCU’s history with the university dates back to 1967, when it began serving UMaine employees from the basement of Coburn Hall. University Credit Union has since maintained a steady relationship with UMaine and currently serves students, employees and alumni from any of the University of Maine System’s seven campuses, along with Maine Maritime Academy. UCU operates across the state with nine branch locations, most of which are on or near a University campus. The extended partnership with UMaine Athletics signifies its constant commitment to support the university’s student-athletes, programming and campus community.

"We are thrilled to continue our partnership with University Credit Union,” said Athletic Director Karlton Creech. “For over 50 years, UCU has been a trusted, substantial supporter of the University of Maine and of our athletics department. We are delighted for their continued support and look forward to our future partnership with such a loyal brand."

“We’re excited to extend our long-standing partnership with University Credit Union through 2019, and we’re pleased Athletics can be a part of helping the Alumni Credit Card continue to support the UMaine Alumni Association,” said Jason Hoyt, UMaine alum, and manager of business development for Learfield’s local Black Bear Sports Properties team. “It’s been a pleasure for Black Bear Sports Properties to serve UMaine Athletics the last 10 years, and we’re grateful for superior partners like UCU.”


University Credit Union Launches Fleet of Interactive Teller Machines

Innovative Technology Now at Four UCU Location

Orono, Maine – August 22, 2016 - University Credit Union, a full-service financial institution with branches across the state, launched three Interactive Teller Machines this week. UCU unveiled its first ITM in July, at the drive-up at its Farmington branch. These additional machines are located at campus branches at the University of Maine in the Memorial Union, at the University of Southern Maine in the Brooks Student Center, and at the University of Maine at Presque Isle in the Campus Center building.

The Interactive Teller Machine provides additional convenience at the campus branches extended past the standard campus branch hours. During the regular business hours, Monday – Wednesday 9am – 4pm and Thursday – Friday 9am – 5pm, members can use the ITM technology to video chat with a UCU teller to complete their transactions. Other transactions available to UCU members on the ITM include deposits, withdrawals, transfers, check cashing, balance inquiries and loan payments. The machine is also available as a Smart ATM during off-hours when the campus centers are open.

“UCU prides itself on being at the forefront of technology,” said Matthew Walsh, President/CEO of University Credit Union. “Whether it is the biometric login to our mobile app or this fleet of Interactive Teller Machines, we know that connecting our members with added convenience and functionality is just another way we can provide them the best service possible.”












University Credit Union Opens Drive-Up Lane at Farmington Location

Interactive Teller Machine Brings In-Branch Experience to Drive-Up

Farmington, Maine – July 21, 2016 - University Credit Union, a full-service financial institution with branches across the state, opened an expanded parking lot and new drive-up lane at the 154 High Street, Farmington branch. The new drive-up lane features UCU’s first Interactive Teller Machine.

The Farmington drive-up ITM allows UCU members to perform a variety of transactions traditionally done in branch, without needing to go into one. During the regular business hours, a member can use the ITM and be connected with a UCU teller on video chat to complete their transaction. Transactions available to UCU members on the ITM include withdrawals, deposits, transfers, check cashing, balance inquiries and loan payments. The Smart ATM features of the machine are always available for members. This is one of a fleet of ITMs UCU will be launching across the state this year.

The branch has increased its parking space to allow up to 11 vehicles and new traffic flow which allows for better branch access. Adjacent to the parking lot is green space where trees will be planted in the fall. The Farmington branch will hold a grand re-opening on Wednesday, September 7th at 11:00 AM and invite the public to join them for a ribbon cutting ceremony with the Franklin County Chamber of Commerce.














University Credit Union Expands Management Team

Orono, Maine – June 27, 2016 - University Credit Union, a full-service financial institution with branches across the state, is pleased to announce the promotion and hiring of key staff members Shauna Baker, Stacey Young and Stephanie Beck. Baker was promoted to operations manager, Young was promoted to retail services manager, and Beck was hired as marketing manager.

Baker has been with UCU for more than 12 years and has held a variety of positions along the way, most recently as training manager. Her new role as operations manager involves overseeing the department of loan and operations specialists who are assisting members in loan and deposit related inquiries and service. Baker is based in the 15 Main Street, Orono office.

Young has been with UCU for more than three years as the Bangor branch manager and has more than 20 years of experience in the banking industry. As retail services manager she will manage the day-to-day efforts of serving our members for our six retail branches, three campus branches and call center branch. Young is based out of the 15 Main Street, Orono office.

Beck joins UCU with most recently holding a position in marketing at a local law firm, and has background in sales and management. She has experience in brand development and public relations and will focus on member development through marketing outreach. She is based out of the Scarborough office.