Personal Finance Manager


Demo | More InformationRegister

Personal Finance Manager


Demo | More InformationRegister

Contact Us

We encourage you to contact our team with any questions or concerns. Don't know who to contact? Depending on your question, you can email us at the addresses below and a representative will get back to you.

Please be aware that e-mail communications to the addresses below are not encrypted or otherwise secure. If you would like to send us an encrypted e-mail, please click here.

Contact us by phone at 1-800-696-8628 or click here to view local branch contact information.

Communications to the UCU Board of Directors can be made in writing and delivered to University Credit Union, 15 Main Street, Orono, ME 04473.

VISA Debit Card Blocking After Hours
800-472-3272 Within U.S.
973-682-2652 Collect Calls Outside U.S.

VISA Credit Card Blocking After Hours
800-449-7728 Within U.S.
727-299-2449 Collect Calls Outside U.S.

Please contact the credit union during business hours to have a new card ordered for you.

VISA Debit Card Fraud Detection Center
If you have received a call from University Credit Union to verify unusual debit card activity or if you believe your debit card has been blocked due to out-of-routine transactions, you may contact our Fraud Detection Center to verify transactions 24/7. Please have your case number available if it was provided.

1-877-253-8964 Fraud Detection Center with Case Number
1-800-262-2024 Fraud Detection Center without Case Number

Live Chat

Get your questions answered without spending a minute on the phone! It's possible with online Live Chat. You can chat with a real person about your account without ever leaving your computer. Live Chat is available Monday through Friday from 8 a.m. to 5 p.m. and on Saturday from 9 a.m. to Noon. Just click the Live Chat button from any page!

Feedback Form

Do you have a comment or suggestion to pass along to University Credit Union? Please use the form below to contact us today.